The LifeTrak app keeps crashing. What can I do?

Follow these steps:

  1. Uninstall app.
  2. Go into phone settings > click Bluetooth > unpair / forget any and all LifeTrak trackers listed; you may also find that it helps to unpair/ forget all other activity trackers as well > turn Bluetooth OFF.
  3. Unpair your watch by pressing the bottom right watch button until you see “Pair Info Removed”.
  4. Restart phone and then turn Bluetooth back on.
  5. Install LifeTrak app and try again.
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Comments

  • Avatar
    Chantelle calder

    how many times should one have to do this? it was painful enough to finally get my tracker to connect with the app for the first time. It has crashed many times today before I was finally able to sync for the first time. but if I have to uninstall the app every time I want to sync this is going to be ridiculous. when will an updated app be release to avoid these crashes and sync issues?

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